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What to expect from your home

As your landlord, we want you to be happy to call your house, bungalow or flat a home.

When moving in to your new home you should expect it to be clean and without the need for immediate maintenance. The fixtures and fittings within your home should be well maintained, in working order and safe.

Every home will be free from rubbish, including any items left from the previous tenant, as these will disposed of responsibly.

 Our Service Standards lay out exactly what you should expect from us, your landlord.

If you have any concerns then please contact us and let us know what these are. If you believe that a repair needs urgent attention, we have information on our repairs service.

Your Tenancy Residents’ Toolkit What to expect from your home