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Report a repair

If you rent a home from Together Housing you can make a repair appointment if something is broken or not working properly in your home. 

We are currently experiencing high demand for our repairs service and we ask you to please be patient with us.

Emergency repair?


Contact us by telephone immediately on 0300 555 5560.

Non-emergency repair?

Book an appointment through My Account or call us on 0300 555 5560.

Please let us know as soon as possible if you need to change or cancel a repair appointment. You can do so through My Account or by telephone.

Helping us to help you

In response to the COVID-19 pandemic, we have introduced new safety measures for Together Housing staff to follow when visiting you in your home.

These measures are designed to protect our staff and residents, through good hygiene, social distancing, wearing face coverings and limiting touch points. To help explain these measures, we have now developed a short video entitled ‘Appointments – Helping us to help you’.

Your Tenancy Repairs and alterations Report a repair