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Caring for your home

Caring for your home is a shared responsibility.

To help you care for your home, we’ve made seven help videos and leaflets.

Click on the links below to view the videos and download the leaflets.

Don’t Be A Toilet Blocker!

It’s never a good idea to flush or pour waste down toilets, sinks and drains which should go in the bin.

You can easily cause a blockage.

Sometimes we don’t think about what we’re doing, but blockages are inconvenient and expensive to clear. Only 3 things should be flushed down a toilet – number ones, number twos and toilet paper. Don’t Be A Blocker!

Download help leaflet

Managing Condensation & Mould
There’s always some moisture in the air, even if you can’t see it. If the air gets colder, it can’t hold all the moisture and tiny drops of water appear. This is condensation and the most likely cause of damp. The two main causes of condensation are a lack of heating and poor ventilation. If you follow these tips, it will help you keep your home condensation and mould-free.

Download help leaflet

Setting storage heaters

Our aim is:
Storage heaters use electricity overnight and store heat in a set of clay or ceramic bricks to release the following day. The benefit is they use electricity at night when it’s cheaper and give out heat the next day. Watch our video to see how to set storage heaters correctly.

Download help leaflet

Keeping Warm – Saving Money
About three quarters of your energy bill comes from keeping your home warm and running hot water. If you don’t set up your heating properly, you could waste money. Switching heating on at a high temperature and then switching off when it gets too warm is actually more expensive than keeping the heating on constantly at a medium temperature. In cold weather, keep the heating on low as much as possible, even when you are not at home. This will help to stop condensation and will also help prevent pipes freezing.

Download help leaflet

Repairing small cracks
Small cracks often appear in plaster walls and ceilings, and are usually nothing to worry about. Larger cracks may be more serious and you should contact Together Housing. This video shows how to repair small cracks and holes. It also shows how to use sealant to make kitchens and bathrooms watertight.

Download help leaflet

Replacing A Toilet Seat

Together Housing will carry out repairs and maintenance to the structure of your home, including the outside and shared parts of your home, which are caused by normal wear and tear. Tenants are responsible for doing some simple repairs and home maintenance.

Together Housing will charge for the cost of replacing a toilet seat. This video shows you how to replace a toilet seat. Please see downloadable help sheet for guidance on safety and tools required.

Download help leaflet

Replacing a plug and chain
Together Housing will carry out repairs and maintenance to the structure of your home, including the outside and shared parts of your home, which are caused by normal wear and tear. Tenants are responsible for doing some simple repairs and home maintenance. This short video shows how to replace a plug and chain.


Download help leaflet

Your Tenancy Repairs and alterations Caring for your home