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Why are we asking you to check and update Your Profile?

We understand information such as your phone number, any disability you may have, and your employment status can change over time. That’s why we’re asking you to check and update Your Profile. This kind of information helps us to develop and deliver new services for our residents.

When should I check and update the information?

Check and update Your Profile as soon as possible to be entered into the lucky draw.

Remember to keep Your Profile up to date. You can do this at any time. If you change your phone number, update Your Profile.

Please see Terms and Conditions here.

Who should check and update the information?

The main tenant and a joint tenant or partner should complete Your Profile Form.

What does Together Housing do with this information?

We use your information to help manage your tenancy, provide you with services and advice, and respond to your enquiries. We may share some of this data, such as your name, address and contact details with contractors and other agencies in order to deliver services to you, for example to carry our repairs to your home.

Does Together Housing share my personal information?

We will not share details such as your ethnicity, faith, gender and sexuality with other organisations unless we have a valid legal reason to do so. If you do not wish to give us this information, you can choose the “prefer not to say” option.

How does Together Housing keep my information secure?

More information about how we keep your personal data secure and comply with data protection laws is available in our privacy policy.

This also explains more about your rights including how you can contact us or make a complaint to the Information Commissioners Office.

Your Profile Frequently Asked Questions