Make a difference in your community
Tenants and Residents’ Associations (TARAs)
We work with many independent Tenants and Residents’ Associations (TARAs) to help improve services across our estates. TARAs meet with local staff if there are specific estate issues to discuss, provide a valuable link with our communities and organise their own social events.
If you are interested in finding out about groups in your area, or would like to set up your own group, please contact the Resident Engagement Team directly, or contact us on 0300 555 5560, and ask to speak with a member of the Resident Engagement Team.
Neighbourhood Officers regularly inspect our schemes and we will invite you to join us on planned walkabouts. We aim to do this in agreement with local residents but typically quarterly or at least twice a year.
Please contact your Neighbourhood Officer to find out more.
Estates Services Groups
There are now three Estate Services Groups covering all regions and working with our Environmental Services Team. Meeting three times a year, the role of residents on these groups is to help us improve grounds maintenance and cleaning services.
Members of the Yorkshire and Humber group will have some involvement in assessing contractors for the grounds maintenance contract.
We are in the process of rolling out Estate Inspectors to help us assess standards on estates; if you are interested in finding out more, please contact us, or contact your local office, and ask to speak with a member of the Resident Engagement Team.
Small Community Grants
We have a small pot of money available to residents who have an idea or project that they would like to get off the ground but don’t have the money to make it happen. For example – ideas to improve the environment, a community event that will benefit the estate, or a small-scale gardening project.
To find out more, please talk to your Neighbourhood Officer or get in touch with a member of the Resident Engagement team about your ideas.