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Customer Involvement

Customer Involvement

Resident Involvement and Scrutiny is about how tenants and residents can influence and improve how we deliver our services

It’s about listening to our customers to help us understand which services are working well, and where we can improve.

We can’t assume that all of our tenants and residents want to get involved, but for those who do, we need to offer as many interesting opportunities as we can.

We try to make sure that there is something for everyone, and we offer a range of ways for you to have your say.  We are sure there is something to suit your own personal circumstances and how much time you have. 

By getting involved you can make a real difference, you can:

  • Change the way we work and directly influence key decisions regarding the services you receive.
  • Gain new skills and increase your confidence by working together in a group with other tenants.
  • Improve the area and community where you live.

To find out more information on how you can get involved please click below.