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Power cuts

Power cuts

Power cuts do happen from time to time, more often than not, due to circumstances beyond our control.

We recommend that you are prepared:

  • Keep a torch handy. Avoid using candles and paraffin heaters.
  • Keep a wind-up/battery/solar radio ready so you can listen to local radio updates.
  • Many modern telephones, especially digital or cordless ones don't work during a power cut. Keep an ordinary analogue one handy.
  • Protect sensitive electrical equipment such as computers with a surge protector plug.

If you have medical care at home:

  • Make sure that any equipment has battery back-up;
  • Speak with your energy supplier about joining the Priority Services Register, further details of which can be found here.

What to do during a power cut:

This video explains what to do in a power cut, how to reset a ‘trip’ switch and how to replace a fluorescent light. Look out for danger signs with your electrical appliances and follow the safety points to use electricity safely.

Don't assume that your energy supplier is aware that you have no power. Please ring them as soon as possible, or call Power Cut 105 by telephoning 105. If your energy supplier is aware of the problem, they may be able to tell you when to expect your electricity to be restored. 

To find out what to do in the event of a power cut, visit www.powercut105.com or dial 105, it’s free of charge, and they will put you in contact with your local grid operator who can give you help and advice.

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