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Rent help

Rent help

We want to make sure you receive the best advice on managing your rent and are able to make your rent payments easily.

If you don’t pay your rent, you could lose your home.

If you are having difficulties paying your rent, text RENT HELP to 66099 and one of our friendly expert Advisors will contact you.

Alternatively, call our Customer Service Centre and one of the team will be able to help with your query, or direct you to a specialist officer.

Customer Service Centres are available at:

  • Blackburn with Darwen: 0300 555 5560
  • Calderdale (Halifax): 0300 555 5557 
  • Hull, Huddersfield, Wakefield, Leeds & Sheffield: 0300 555 5561 
  • Nelson & Colne: 0300 555 5559 
  • Rawtenstall: 0300 555 5556 

If you’re simply wanting to make a payment, you can do this online or even by text message, click here for further information on ways to pay us.

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