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Free helplines for Universal Credit claimants

Free helplines for Universal Credit claimants

From 29 November 2017 all Universal Credit telephone lines are now Freephone numbers.

All DWP Universal Credit phone lines are now free and nobody will be charged when they need to call to get help with their Universal Credit claim.

The new numbers are:

  • Universal Credit live service
    if you don't have an online UC account
    0800 328 9344
  • Universal Credit full service
    if you have an online account and journal
    0800 328 5644

Together Housing has expert Welfare Benefits Advisors who can help and advise you on all benefits issues.

If you need help or advice with Universal Credit, text UC HELP to 66099.

For other benefits help, text BENEFITS HELP to 66099. One of our team will contact you as soon as possible.