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New year, new beginnings for historic town hall

New year, new beginnings for historic town hall

The deputy leader of Rossendale Council officially opened Together Housing Group’s new offices in the former Town Hall in Rawtenstall town centre today.

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The restoration of the town hall, which lay empty for over 10 years, is a welcome boost to the town centre as part of the Spinning Point redevelopment by RTB Partnership, a joint venture between Rossendale Council, Together Housing and Barnfield Investment Properties Ltd.

The building, which was originally built in 1876 as an exchange club for stock traders, has been transformed into modern office space for Together Housing’s operations across Rossendale.  

RTB Partnership worked alongside advice from Historic England to put a contemporary spin on the building to reflect the town’s ambitions going forward while retaining the facade to respect the history of the building.

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Rossendale Council deputy leader Councillor Christine Lamb said: “I am delighted to officially open Together Housing’s new offices housed in this beautiful building.

“People wanted us to retain it, we listened and now it is looking fabulous – and I am pleased that we managed to get important front-line services to operate from it.

“The refurbishment of the town hall is another tangible sign of progress on the Spinning Point project. There is a growing buzz around the town which Lancashire Life recently dubbed the great Rawtenstall revival. 2019 promises to be an exciting year for Rawtenstall and the wider borough.”

The move coincides with a new way of working for Together Housing which will see customers change from a drop-in service to an appointment service in a bid to reduce waiting time and prevent customers from making wasted journeys.

Ian Clark, Director of Strategy and Communications for Together Housing Group, said the new system is putting the customer’s needs first: “Previously, customers have made the journey to our office on the edge of town and found that the appropriate officer isn’t available. 

“Our new office is conveniently located in the town centre and the appointment system means that the right person can meet the customer with the best answers at a time that suits at their new base or, when needed, in customers’ own homes. It should reduce unnecessary queuing and the need for repeat visits to the office. We’ve been letting our customers know about this change since early December”

Anyone wanting to make an appointment should register at www.togetherhousing.co.uk or call 0300 555 5560.

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Related to: Rossendale, Lancashire.
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