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Beware of Fraudsters

Beware of Fraudsters

West Yorkshire Police have alerted us that false claims are being made by fraudsters with regards to a Telephone Preference Service.

Fraudsters are cold-calling victims and falsely stating that they are from one of the well-known UK telecommunication service providers. They call victims claiming to provide a ‘Telephone Preference Service’ – this is an enhanced call-barring service, which includes barring international call centres.

Fraudsters are asking victims to confirm/provide their bank account details, informing them that there if a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. Fraudsters often target elderly victims.

At this time, please take extra care. Here are some ways you can protect yourself:

  • There is only one Telephone Preference Service (TPS) for opting out of live telesales calls. It is FREE to sign-up to the register – TPS do not charge for registration. You can register for this service at
  • Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you are talking to. If you are in doubt, hang up immediately.

If you have been affected by this, or any other type of fraud, you can report it to Action Fraud by visiting or by calling 0300 123 2040.

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