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Frauds and scams: Protect yourself

Frauds and scams: Protect yourself

Although fraud can come in many different forms, such as romance scams, cold-calling and identity fraud, there are some simple steps you can take to protect yourself from the crime.

Be extremely wary of any cold callers

Cold callers are representatives from companies trying to sell you a product or service even though you have never had any business with them previously, they work over the phone and door-to-door.

It is important that you do not get drawn into conversation with cold callers as they may use this to pressure or manipulate you. If you are ever in doubt, hang up or ask them to leave.

Guard your personal information

Never give out your name, address, bank details or any other personal information, unless you are certain you know who you’re dealing with.

Remember, banks and other trusted organisations will never ask you to give out details in full. For example, they may ask for two random characters out of your password, but they will not ask for your whole password.

Think twice

Be wary of post, phone calls or emails out of the blue. If an offer seems too good to be true, it probably is. Always question it.

If something sounds out of the ordinary, for example you’ve been invited to invest in an ‘amazing’ secret scheme, or you’ve won a lottery that you haven’t entered , it is probably a scam.

Get help

If you’re worried that you, or somebody you know, could be a victim of fraud, there is help available. You can contact the Citizens Advice Consumer Helpline on 03454 04 05 06, they can offer practical advice on how to resolve your problem. All scams should also be reported to Action Fraud on or by calling 0300 123 2040.


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