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Comments, compliments and complaints

Comments, compliments and complaints

Our vision is to offer our customers consistently brilliant services. To help us to achieve this we aim to put your views at the heart of everything we do. So whether you are a tenant or leaseholder, we want to know your views on the services we provide to you, both the good and not so good.

We welcome and value all comments, compliments or complaints you make and use them to help improve our services to you. Whether you want to tell us about excellent customer service or if something goes wrong, we need to know. This guide tells you how you can have your say.

Click here to access our new guide