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Tenant Resources

Tenant Resources


Spot danger signs of debt

Molly Nicholas 23/04/2018

Debt isn’t something for people to be terrified of, but it’s something they mustn’t ignore. Our…


Flooding Advice


Flood advice for householders.

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Domestic Abuse Easy Read Resource


Domestic Abuse can come in many forms, this is an easy read guide, highlighting some of the signs…


Legionnaires’ disease

Ross Ironfield 18/07/2017

To avoid Legionnaires’ disease, follow these simple procedures

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Repairs Service Update


Earlier this year we featured our repairs service and our responsibility for keeping your…

Robin Midgley 3-min

Central heating advice


As winter has arrived, if you haven’t already done so, you’ll be switching on your central heating…


Annual Gas Safety Check

Thomas Holmes 15/08/2016

As well as explosions and fires, leaks from faulty gas appliances can cause carbon monoxide…


Accidents will happen

Thomas Holmes 12/05/2016

Did you know, we might charge you for a range of specific repairs, for example replacing lost keys,…

Waste Left By Tenant

Caring for your home

Thomas Holmes 20/04/2016

Caring for your home is a shared responsibility. Responsibility is shared between us as your housing…


Urgent notice: Center Brand 2kWh fan heaters Recall


Over the past couple of years, some of you may have received a fan heater from us to help you when…


Comments, compliments and complaints


Our vision is to offer our customers consistently brilliant services. To help us to achieve this we…

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Gas Safety Check


As your Landlord, we have a legal duty to carry out a gas safety check to your home within 12 months…