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Repairs Survey Pilot

Repairs Survey Pilot

 Home Improvements

We’re running a trial with our research partners, The Leadership Factor, over the next couple of months specifically focussed on our repairs service.

In the past, our research has been carried out through phone calls but as part of our Digital Together initiative we’ll be using new technology to carry out the survey.

Those selected to take part will receive a text message, in which will be a link to a website so you can leave your feedback and comments at your leisure.

It also allows us to collects, monitor and analyse the answers much more quickly and act upon the findings.

You’re under no obligation to take part but this is the perfect chance to let us know what you think and change our services for the future.

So please look out for the text message and take a few minutes to have your say.

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