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Knock Knock - Who's There?

Knock Knock - Who's There?

Doorstep scamIt’s wise to be on your guard when you answer your door, doorstep scammers may pose as an official in order to access your home and steal money and valuables. They can be pushy and persuasive and it can be easy to fall victim.

Ask for I.D, you don’t have to let any stranger into your home. Dial 999 if you’re suspicious or the caller won’t leave. Push your careline pendant if you have one or call the police non-emergency number 101 if you’re not in immediate danger but want to report an incident.

If you think you’ve been the victim of a doorstep sales scam:

Report it to Action Fraud on: 0300 123 2040 – they may be able to track down the fraudster.

You can also contact the Citizens Advice Consumer Service for advice on: 03454 04 05 06.  

Protect yourself - put a ‘no cold callers’ sign up on your door. For advice on this and to get a free print-out, visit:

You don’t have to let any stranger into your home. Whenever you answer the door remember to lock, stop, chain, check.

  • Lock: secure all your other outer doors. The person at the door may intend to distract you while an accomplice gets in through a back door.
  • Stop: think about whether you’re expecting anyone.
  • Chain: put the door chain on or look through the window or spy-hole to see who’s there.
  • Check: ask for an identity card and examine it carefully. You can always tell the caller to come back another time when someone will be with you.
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