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Adverse Weather Conditions

Adverse Weather Conditions

Update March 8th 2018 - 09:00

Due to the adverse weather, the reception service at Bull Green House, Halifax is closed today.

Please be patient when phoning as lines are likely to be very busy. For routine matters, we would encourage you to use the self serve option on this website.

 

Update March 2nd 2018 - 08:00

The reception service at Bull Green House is open as usual today.

We are still experiencing a higher than usual call volume due to the adverse weather. For routine matters, we would encourage you to use our self serve option on this website.

 

Update March 1st 2018 - 10:00

Due to weather related staffing issues we have taken to decision to close the reception service at Bull Green House, Halifax today.

When calling, please be advised that there may be additional delay answering your calls today, and we ask that all tenants be patient and consider if the call is urgent.

For routine matters, we would encourage you to use our self serve option on this website

 Update March 1st 2018 - 09:00

Due to adverse weather conditions we will not be attending routine repairs today, and will endeavour to get to Emergency calls where road conditions allow.

We are aware that there are quite a few emergencies we have been able to get to already please bear with us during this period.

 

February 28th 2018

If you are expecting a routine repair to be done today, please bear with us.  We can’t guarantee we can attend at all locations but will try our best, depending on road conditions. 

If we can’t get to you today we will contact you to re-arrange.

We will deal with emergencies and try to get you within the 24 hour timescale.

Please ensure only genuine emergencies are raised.

If you want to know more about staying safe in cold weather, see our winter toolbox at https://www.togetherhousing.co.uk/winter-toolbox/.

 

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