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Important update- working safely in your home

Important update- working safely in your home

The safety of you and your family is our top priority while we continue to provide services including repairs, letting new homes and cutting the grass.

Face covering in residents’ homes

We are putting in extra measures to keep you safe when we visit you in your home and work in your neighbourhood.  From Tuesday 21 July, all staff members entering all residents’ homes will wear a face covering. You may also see our staff wearing face coverings in your local neighbourhood.

Visiting residents’ homes

If you have an appointment scheduled in your home with Together Housing for whatever reason, we will call ahead to check whether you or a member of your household are currently experiencing any coronavirus symptoms. 
 
Please inform us if there are any symptoms to report and we will rearrange your appointment for a future date. 
 
Our visiting staff member will ask you again about any symptoms within the household when they arrive at the property and before entering, to ensure it is safe to carry out your appointment. 

Contact us 

If you have any queries, you can still contact us by phone on 0300 555 5560. Lines are open between 9am and 5pm, Monday to Friday and outside of these times for emergencies.
 
Alternatively, you can send us a message anytime here.

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