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Website answers money questions

Website answers money questions

The coronavirus crisis is causing financial hardship and many people are very worried about their money. Whatever your circumstances, if you are facing a loss in your income, there is a website with all the information and guidance in one place.

The coronavirus support website will help you to find out what you can do and where you can go for help. If you are worried about redundancy or claiming Universal Credit perhaps for the first time and you are struggling to pay your rent, visit this website now.

The coronavirus support website has advice, short videos and online tools to help you with budgeting, sick pay, debt, pensions and much more. It explains what you are entitled to and what help is available based on your circumstances.

Money experts say the people who are most likely to be affected financially are the self-employed who cannot work due to illness; people facing reduced hours and job insecurity; and those who are close to retirement. No matter what your situation, everyone is urged to think about their finances now and plan how they would manage if they had a sudden loss of income.

We know that many residents have lost their jobs or been furloughed. We don’t want anyone to lose their home, so if you are struggling financially or can’t pay your rent for any reason, please get in touch. We have a team of advisors ready to help you. We have successfully advised and supported many of our residents with a variety of income related queries. These include:

  • Arranging payment plans for those experiencing financial hardship
  • Providing benefit advice to those who have lost their job or had their hours reduced
  • Helping with budgeting
  • Advising on how to get Universal Credit
  • Helping people get into work.

There is so much we can offer to help you during this difficult time so please do not hesitate to get in touch.

Get in touch

Telephone - 0300 555 5560 - lines are open between 9am and 5pm Monday to Friday (emergency service only outside these hours)

Text - You can text Rent Help to 66099 and one of our friendly expert advisors will get in touch with you. 

Online – This can be done 24 hours a day by the online form here.

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