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Scams Awareness

Scams Awareness

June is scams awareness month. A scam is a type of fraud. A fraudster can steal your money or information online, in person, over the phone, or through the post. Doorstep scams are very common and can cause great harm and distress to victims.

Doorstep Scams

Doorstep scams are when someone comes to your door with the aim of scamming you out of your money. While there are many legitimate trades people and officials, it’s wise to be on your guard when you answer your door. Doorstep scammers can be pushy and persuasive and it can be easy to fall victim.

You don’t have to let any stranger into your home. Dial 999 if you’re suspicious or the caller won’t leave. Call the police non-emergency number 101 if you’re not in immediate danger but want to report an incident.


Rogue traders

A cold-caller may offer you a service you don’t really need.

  • Don’t agree to sign a contract or hand over any money until you have talked to someone you trust.
  • Never disclose your personal identification number (PIN) or let anyone persuade you to hand over your bank card or go to the bank to withdraw cash for a payment.
  • Don’t be afraid to ask a salesperson to leave. If they refuse, call the police.


Bogus officials

A common trick is when someone pretends to be from your electricity/gas company or housing association as a way to get into your home and steal from you.

  • Ask for their identity card and check it carefully. Keep your utilities services phone numbers handy so you can easily call and check an official’s identity.
  • Join your utilities company’s password schemes. This is where you arrange a password with the company to check their representatives are genuine.


Together Housing staff carry photographic ID cards. DO NOT allow anyone into your home without checking their ID. 

Read more about Scams Awareness Month from Citizens Advice here.

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