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Product recall: tumble dryers

Product recall: tumble dryers

If you own a Hotpoint, Indesit, Creda, Proline or Swan tumble dryer made between April 2004 and September 2015, there's a risk it could catch fire. If you think your tumble dryer might be affected, unplug it and call the manufacturer Whirlpool on 0800 151 0905. If it’s a faulty machine they’ll replace it free of charge. 

Whirlpool, the owner of all these brands, has issued a recall notice for unmodified tumble dryers. The recall only affects Whirlpool made machines that haven’t been fixed or replaced yet.

If there is a green dot sticker on your machine, it has been modified already or is not part of the safety alert. You can check for the green dot sticker in the door area, either on the door itself or the door rim.

If there's no green dot there, check the back panel of the machine in the middle and near the top. If your tumble dryer does not have a green dot, and was made between April 2004 and September 2015, it is affected. 

If you have an affected tumble dryer you must unplug it immediately and do not use it until it's been fixed or replaced. You should call Whirlpool on 0800 151 0905 to register your details for the recall. 

If your tumble dryer is not covered by the recall because it has been modified or replaced, and you still experience fire, smoke or a burning smell, you should unplug the machine immediately and contact Whirlpool on 0800 151 0905.

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