Doorstep scams are when someone comes to your door with the aim of scamming you out of your money. Or a fraudster may pose as an official in order to access your home and steal money and valuables.
While there are many legitimate trades people and officials, it’s wise to be on your guard when you answer your door. Doorstep scammers can be pushy and persuasive and it can be easy to fall victim.
You don’t have to let any stranger into your home. Dial 999 if you’re suspicious or the caller won’t leave. Call the police non-emergency number 101 if you’re not in immediate danger but want to report an incident.
Watch out for these common doorstep scams:
A cold-caller may offer you a service you don’t really need. They may try to push you into agreeing to unnecessary home repairs or improvements, often at extortionate prices.
- Don’t agree to sign a contract or hand over any money until you have talked to someone you trust.
- Never disclose your personal identification number (PIN) or let anyone persuade you to hand over your bank card or go to the bank to withdraw cash for a payment.
- Don’t be afraid to ask a salesperson to leave. If they refuse, call the police.
A common trick is when someone pretends to be from your electricity/gas company or Housing Association as a way to get into your home and steal from you.
- Ask for their identity card and check it carefully. Keep your utilities services phone numbers handy so you can easily call and check an official’s identity.
- Join your utilities companies’ password schemes. This is where you arrange a password with the company to check their representatives are genuine.
All Together Housing staff carry photographic ID cards which show their full name and the name of the housing association. DO NOT allow anyone into your home without checking their ID.