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Do you pay your rent by Direct Debit?

Do you pay your rent by Direct Debit?

Every 5 or 6 years there are 53 weeks within a rent payment year instead of the standard 52. In these years, there is one week’s additional rent to pay. This is mentioned in your tenancy agreement.

The 2019/2020 rent year is a 53 week year, please see the payment schedule that was sent to you with your rent notification letter. Your direct debit has been amended to include the additional week.

If you pay by telephone, online payments or any other method, your Income Officer can help you to work out how to make your payments include this additional week’s rent.

If you are struggling to pay your rent, text RENT HELP to 66099 and one of our friendly advisors will contact you.

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