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Universal Credit - new Freephone Numbers

Universal Credit - new Freephone Numbers

The government has changed all Universal Credit phone lines to Freephone Numbers.

The new numbers are:

  • Universal Credit live service (if you don't have an online UC account): 0800 328 9344
  • Universal Credit full service (if you have an online account and journal): 0800 328 5644

All other phone numbers for benefits offices will be changed to Freephone Numbers by the end of 2017.

Together Housing has expert Welfare Benefits Advisors to advise you on all benefits issues.

If you need help or advice with Universal Credit, text UC HELP to 07537 402 499.

For other benefits help, text BENEFITS HELP to 07537 402 499. One of our team will contact you soon.