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Most residents clear away their rubbish when they move out, but many don’t. Every year, we spend thousands of pounds disposing of waste and items left by residents. This is money we could spend on our services and local communities.

When a resident moves out, the property should be clean and tidy. If rubbish or belongings are left in the property, garden or communal area, the resident will now be charged the cost for us to clear it. All carpets (unless agreed with the Neighbourhood Officer), furniture, curtains and unwanted items must also be removed.

Please pass on this message to friends and family if they are moving out of a Together Housing home. Otherwise, they could be charged up to £600!

If you’re moving out and need advice on rubbish disposal, speak to your Neighbourhood Officer by contacting our Customer Service Centre on 0300 555 5560.

Latest News New charges for waste clearance