Here is some important information about your Live Chat session
You can use Live Chat to have an online conversation with a member of our Customer Service Team. We are normally available between 9am – 5pm Monday to Friday (excluding bank holidays).Outside of these times you will be directed to our Get In Touch page to leave us a message. A member of the Customer Service Team will respond when they are next available.
At any time during the chat session, you can download a transcript of the conversation. Just press on the to download a text file.