As part of our commitment to being open and honest, we regularly share performance information so you can see how we are doing and hold us to account.
Our performance information for quarter 1 of 2021/22 is now available. This covers the period April to June 2021.
The latest information includes updates on:
Our repairs service – you can see how many repairs are completed within target and how satisfied customers are with the service.
Investment in homes – you can see the work that has been completed over the last three months and pending works for the next three months.
Rent payments – you can see how your rent is spent and how much rent is collected compared to what is owed.
Keeping you safe – you can see how we are performing at carrying out compliance obligations such as doing gas safety checks, asbestos checks and lift checks.
Customer services – you can see how we are performing at answering your calls quickly and how quickly we process applications for housing.
This information about how we are run and how we are performing at providing services for residents is available here.