As a Together Housing resident, you probably want to find the information you need without hanging around on the phone. Well, meet the Residents’ Toolkit.
If you have any questions about your tenancy, you should be able to find the answer that you are looking for in the Residents’ Toolkit 24 hours a day. Watch this short video to find out more.
Don’t get stuck in a phone queue when the information you are looking for is already available.
The Residents’ Toolkit provides information on managing your tenancy, including how to register to use My Account on the website or by downloading the app.
You’ll also find tons of useful information such as tenancy documents, tenancy changes, what to expect from your home and moving in. But don’t take our word for it. Nana-Essi, a resident in West Yorkshire, was impressed with the information she found:
“I usually have problems using websites, but I found the Residents’ Toolkit accessible and easy to navigate. I particularly like the moving in checklist. This is truly useful when you’re in the frenzy of packing and moving! I give the website an A+.”
Of course, if you do wish to speak to someone, then give us a call, but we now have so much information that is searchable on the website that you may no longer need to phone.