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On Tuesday 17 November, the Government published the Social Housing White Paper, called A Charter for Social Housing Residents.

The White Paper proposes a set of 7 things that residents of social housing should expect. These are:

  • To be safe in your home
  • To know how your landlord is performing
  • To have complaints dealt with promptly and fairly
  • To be treated fairly and with respect, backed by a strong consumer regulator for tenants
  • To have your voice heard by your landlord
  • To have a good quality home and neighbourhood to live in
  • To be supported to take your first step to ownership

You can read the White Paper in full by clicking here.

Together Housing welcome the publication of the White Paper and it’s focus on safety, landlord performance and resident engagement.  We are already looking at the detail of the document carefully.  Over the coming months and years, we look forward to engaging positively with the Government and Regulator of Social Housing as they implement the proposals set out in the White Paper.

If any resident you would like to know more about the Social Housing White Paper, we will be holding a briefing session on the content of the document. Please be aware that a lot of the detail around the proposals in the White Paper is not yet available.

The session will be held online on Wednesday 3 February 2021 from 1-2pm. If you would be interested in attending the session, please send an email with your name and contact details to by Friday 15 January 2021. An invitation to the meeting will be sent nearer the time of the session.

Latest News Government publishes Social Housing White Paper