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Contact Us

Stay in touch online

It’s easy to stay in touch with us and your account, via Your Account.

You can pay your rent, view your balance and statement, report repairs, make and update Anti-Social Behaviour reports, request visits, make compliments and complaints and much more.

It's easy to register - just visit Your Account.

If you have a question you can’t find the answer to, you can get in touch using the form below.

To read about the level of service you can expect from us when you get in touch, see our service standards.


Before you call

You may be able to find an answer to your query in one of the sections below -

Contact Us

Contact Us


Call & Visit Us


Thinking of visiting us?

We have a number of offices across the North of England.

Our opening hours are:

Monday: 9.00am - 5.00pm
Tuesday:  9.00am - 5.00pm
Wednesday:    9.00am - 5.00pm
Thursday: 9.00am - 5.00pm
Friday: 9.00am - 5.00pm

Below you will find a map of all our locations, their address and telephone number.

  • Shackleton Hall, Colne

    Telephone: 0300 555 5559

    Address: Shackleton Hall 32 Church Street Colne BB8 0LG

  • Bull Green House, Halifax

    Telephone: 0300 555 5557

    Address: Bull Green House, Bull Green, Halifax, West Yorkshire. HX1 2EB

  • Harrison Street, Wakefield

    Telephone: 0300 555 5561

    Address: Harrison Street, Wakefield, West Yorkshire. WF1 1PS

  • Prospect House, Blackburn

    Telephone: 0300 555 5560

    Address: Prospect House, Wharf Street, Blackburn. BB1 1JD

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