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Here’s how we’ve done

Here’s how we’ve done

In order to continually learn and improve our service delivery to tenants, it’s important that we listen to their feedback. We receive comments every single day via text from tenants who’ve spoken to our Customer Service Centre, had a repair done or a gas service. We also conduct a major Customer Survey every 6 months to look at wider issues. You can see some of the results below.

This information is not available yet. Check back here in November 2020 when the information will be ready.

For further information, please see;